time is money. This is one of the great labor laws, especially in the pest control industry. Pest Management Professionals (PMP) want the solution to be effective and effective immediately, and continue to be effective in order to minimize callbacks.
Therefore, BASF provides PT brand pressurized insecticides-a series of high-performance aerosols, provided with advanced pressurization technology, which can be used for precise spot and gap applications.
These innovative formulas and high-precision application systems have been pre-mixed and can be used immediately, which can easily control pests-directly into the pests to feed, rest, reproduce and seek protection of the habitat-without additional equipment or cleaning.
Sold many times. One of the great advantages of the PT brand is that PMP has a variety of options. The product portfolio has a total of 17 unique products, which can provide the right solutions at the right time, at the right place, and at the right place to deal with various pests. The product portfolio includes:
Contact insecticide. These products have excellent flushing and knock-down functions to enhance inspection results. Their non-residual properties even make them an excellent choice for daily use in sensitive accounts, including commercial kitchens.
Mosquito repellent products. These insecticides include trusted first-choice products that are effective against a variety of pests over long positions. They are easy to use and easy to apply. By choosing a variety of formulations and active ingredients, PMP can find the right solution for almost any job.
Non-repellent insecticide. These insecticides are undetectable to pests, do not disperse or disperse them throughout the process, and are an excellent choice for use in combination with baits because they do not affect palatability. These non-insect repellents are very suitable for crop rotation for pesticide resistance management, and are the main raw materials to resist a variety of pests.
Another important function of PT Fendona pressurized insecticide is that it can be applied using System III, a professional application tool specially designed by BASF for BASF aerosol. System III maximizes the application range of each can, and its flexible hose makes the application of BASF sprays easy.
System III has a modern appearance and compact shape, which enhances the professional image of PMP in the eyes of customers. The technicians equipped with System III will immediately connect with the most advanced technology and the latest generation of pest control.
System III makes PT pressurized insecticides more practical and profitable. It optimizes the product process, thereby achieving precise and controllable applications, thereby reducing product usage. BASF reports that System III has increased the use of compatible pressurized pesticides by 67%.
Richard McNeil, a Pest Control Technician at Turner in Jacksonville, Florida, said he likes System III as a hands-free solution. “It looks more professional than holding it on hand. It is perfect for crawling under the sink and dealing with cracks and crevices.”
Featured products. The use of highly specialized product formulations for specific situations can best control the infestation of many harmful organisms. As a leader in product formulation technology, BASF provides a variety of innovative professional tools for the professional pest management industry.
Why work. It starts with packaging. Wade Wilson, Technical Director of Turner Pest Control in Jacksonville, Florida, said that PT Brand insecticides are ready and his technicians appreciate it. Wilson said: “They are pre-packaged and pre-mixed, so our technicians do not need to do stoichiometry and mixing.”
Wilson said that in the past two years, Turner Pest Control has used the following products: PT®Fendona® pressurized insecticide; PT®Alpine® flea and bed bug pressurized insecticide; PT®Alpine® pressurized fly bait ; And PT®ClearZone®III quantitative pyrethrin spray.
Wilson said that Turner’s technicians like this product to quickly eliminate pests. He said: “Now, our technicians have witnessed the way they work, and they trust it, which is very important.” “This trust is now spread across all our branches.”
Wilson also said that technicians like to use these products with SystemIII®. “It can help us apply the product where we need to go, that is, cracks and crevices, without excessive accumulation of crevices. Oil spill accident is something that our technicians must solve.”
Richard McNeil, a commercial technician at Turner, agrees that cleaner applications are a major feature of the PT brand. “I have been using PT®Alpine® pressurized insecticide and customers like that it does not leave any residue or smell.”
PT FENDONA. The newest member of the PT brand is PT Fendona pressurized insecticide, which is the next generation of residual pressurized insecticide. According to BASF, the active ingredient in PT Fendona is alpha-cypermethrin, and its content is three times that of cyfluthrin, which is the active ingredient in PT® Cy-Kick® pressurized insecticide.
PT Fendona is registered for use in residential and outdoor areas and food processing facilities, and is also compatible with System III. BASF reports that compared with house flies on non-porous surfaces, PT Fendona can provide 100% knockdown or mortality of major pests within 5 minutes, and has a residual effect of up to 90 days.
Wilson of Turner Pest Control Company said that he likes Fendona because of its instant knockdown and long-lasting residue when dealing with accounts such as commercial kitchens. “We have seen residues for 3 to 6 weeks with commercial kitchens-they will wet the floor and wipe the floor. In the area I applied, it worked very well, and in those six weeks Nei has been in a state of killing.” He said.
PT Fendona pressurized insecticides are labeled with more than 60 pests and 65 places of use, allowing PMP to flexibly cover many different types of accounts. This allows PCO to simplify its product selection process and carry one product to accomplish multiple tasks.
One of the ways that BASF supports its pest control products is to connect PMP with BASF researchers as much as possible so that they can understand the scientific knowledge behind the product and observe its first-hand working principle in the field.
For the past two years, Deidra Meudt has been the BASF representative of Turner Pest Control in Jacksonville, Florida. Older) products may be suitable for this Florida company.
Wilson said: “She invited me to visit the BASF laboratory in March last year. I have time to communicate with laboratory technicians so that I can learn more about the process experienced by PT Fendona pressurized insecticide and other BASF products. “They asked me to try to remove German cockroaches in the wild, and I was able to witness the rapid knockdown and understand the residue left behind.”
Turner’s McNeill said that PT Fendona has changed the rules of the game. “When we carry out the initial cleanup of the German cockroaches, we will return within a week. We know we still need to do something, but this will not go so deep, because we have achieved the initial blow.”
PMP customers also like PT Fendona pressurized insecticide. In addition to commercial kitchens, McNeil also provides many assisted living facilities. Whenever he launches a new product, he reminds his account and asks them to report everything they see. “Since I have been using [PT Fendona Pressurized Insecticide], I haven’t received many calls back. It’s really great, it has helped me increase productivity.”
Like all pest control companies, Turner Pest Control knows that products with faster performance and longer life can help reduce callbacks and increase customer satisfaction.
Fendona’s function can meet the accuracy of PT in PT Fendona’s new pressurized insecticide, enabling pest management professionals to quickly knock down key pests, flexible labeling, and durable control of house flies and bed bugs, even in hard-to-reach places area. PT Fendona, which has the active ingredient alpha-cypermethrin, has been registered for use in residential and outdoor areas and food processing sites. In order to achieve the ultimate precision and professionalism, the PT Fendona can be used with the System III applicator. Learn more about PT Fendona pressurized insecticide at Pestcontrol.basf.us/products/pt-fendona.html.
Robert Woodson, PCT/BASF Termite Technician of the Year, is always full of challenges. Whether it is climbing on the roof to crawling deep under the house to find out the infestation of ants, or to determine the best treatment plan for a special situation, Woodson is always challenging himself to better serve customers.
Today, Woodson is passionate about the biology and habits of pests, and even chemical-free and environmentally sound control methods (including control of pests and diseases), but not always.
Woodson was born and raised in Corpus Christi, Texas, and was raised by his grandparents, who instilled in him ancient traditions, family values and strong professional ethics. When Woodson graduated from high school in the early 1980s, he found a job in an oil field. However, a few years later, when the economic recession hit, finding a job became more difficult.
Woodson said: “In the end, I got a job with a pest control company.” “I don’t know what happened, but I need to support my family and pay the rent, so I said,’Let’s try it.’ I don’t Think I will stick to it, but 36 years later, I still do it.”
Woodson started as an apprentice in a small pest control company, and worked hard to obtain a technician license and used every opportunity he got to get additional educational opportunities.
This includes becoming a qualified applicant, even if the owner of the company he was working for at the time assured Woodson that he could work under his license.
During his work at Woodson, he paid close attention to the biology and habitat of the pests he was dealing with, always observing its behavior and patterns. In the process, he used his observations to challenge outdated processing techniques, such as [large scale, broadcast application to skirting], and focused on cracks and crevices.
The home of ABC. After about 10 years of business, Woodson entered ABC Home&Commercial Services. There, he found a company that wholeheartedly supports his desire to learn. “ABC is a huge company and we have more than 800 employees in the Bobby Jenkins business (ABC Home and Business Services in Austin, Texas), but you can still have one-on-one conversations with the owners. They are too big , Unable to talk to you or contact you.” Woodson said. “The support is really great. You can call and say,’Hey, I have this type of problem. Can you help me?’ They will bend over to help you, if they don’t know how to do it, then they will Find someone who can. You still have the feeling of mom and pop music, but you have all the benefits.”
One of these benefits is the support of his Assistant Certified Entomologist title through the American Entomological Society. Woodson has also participated in IPM seminars of Texas A&M University for many years, participated in NPMA PestWorld and participated in the correspondence course of Urban and Industrial Pest Management at Purdue University.
Between his education and accumulated experience, Woodson became an ABC resident termite expert at Corpus Christi.
“Corpus Christi, located on the Texas coastline, saw a wide variety of termite species, including eastern underground, dead wood, and Taiwan termites,” ABC Family and Commercial Services Education and Training Coordinator Randy McCarty said. “Robert has developed and learned how to identify, inform and help recommend treatments to our sales inspectors and customers. You can say that Robert is our “close friend.” When there is a difficult termite problem to be solved, Robert is every Individuals who seek help.”
new role. During the year at ABC, the company not only noticed Woodson’s expertise, but also his desire to learn and grow, so they placed him in a position that could encourage other technicians to do this. Woodson has been a residential services manager for the past five years.
Woodson said: “My daily job is to make sure these people are doing their jobs, make sure they are properly trained, make sure they have certificates, provide them with instructions to look for, and go out with them every quarter.”
“Robert is an outstanding leader. He leads with heart and sets an example for everyone to follow.” said Bobby Jenkins, President of ABC Family and Business Services. “He does have a servant’s heart and wants to help those who work with him. People can feel his positive and kind energy every day, and they will be inspired by him every day.”
This energy was obvious when Woodson served as the instructor of these technicians. “As a mentor, what I like is when I see technicians who really want to learn. You have to give up any questions or experience because you want to make them better. If you make them better, then you It will also make the next man better.” He said. “Become a mentor and really care about others. Not only do you have to give them a can of spray, and then say,’Go get’ them.’ At the beginning, I didn’t get the guidance I desperately wanted, but I thought Give it to new technicians who are willing to learn.”
Woodson found that the key to becoming an excellent termite technician is to have the right attitude. The individual must have the willingness to learn and the outstanding personality when interacting with customers.
Woodson said: “Always curious why this happens, why does this insect do this?” “If you are always curious about how things work, it means you are interested in your own business.”
“There will always be changes. You will see different technologies, different results,” Woodson added. “If you are willing to make changes and make adjustments, that will make you a better technician.”
He said: “Not only must we find the normal’kick hole’ that everyone wants, but we must also go beyond this range.” “Walk up and down throughout the entire room. Check the closet, especially the closet behind the bathtub or toilet. And pull up the carpet.”
He also recommends checking for bees in the spider web, looking for wings around windows, and checking the roots of trees. Woodson sometimes uses chalk to mark his findings, which allows him to focus on any problem area.
He often introduces problem areas to clients. When Woodson finds favorable conditions or shelter, he will ask customers to help remove garbage, dispose of wooden piles, remove soil to grade, seal door and window openings, or pick up leftover cat and dog food after feeding.
“Robert is definitely one of the most caring people I know. His care and compassion for others is an impressive feature. Jenkins said: “He really cares about every customer we have at ABC . “He not only wants to solve their pest problem, but also wants to make friends for a lifetime in the process. ”
School favorite. Woodson’s passion for pest control has also made him other unlikely friends.
He recalled the call he received from the local school, asking him if he could teach insect biology. He said: “So, I opened an entomology course for them.”
Using magic as the theme, Woodson explained how ants get food along the trail of pheromone. He said: “It’s great to see everyone interacting with them.” “A little girl came up and said,’Can I give you a big hug?’ When you can discuss pest control with third-grade insects When I really like them, I am really moved.”
Although he is happy to plan courses for students, clients, and even third grade classrooms, Woodson found that for many people, the best way to learn is to share a story.
He said: “I have always liked to share stories.” “Sharing stories and sharing experiences is really helpful to them, because when they encounter a certain situation, they will remember that story and they will use what they have learned.”
Woodson himself will never forget some stories-including one of the worst termite infestations he has ever treated. Although the homeowners’ new property has passed inspections, they quickly discovered the damage and activity of termites. Almost everything from the floor beams to the beams supporting the roof was eaten up and needed repair or replacement. So Woodson started working.
He said: “After everything was treated, we conducted a two-week follow-up to make sure everything was fine and re-check all the areas we treated.” “We also deployed termite monitoring stations to check and See if we have used bait.”
Woodson found something remarkable when he came back. All termite activities in the home have stopped, but not all. Woodson’s treatment calmed termite activity within a 100-foot radius, killing termites in neighboring trees 30 to 40 feet away.
He said: “This is one of the challenges that we are not sure whether we should be involved, but when we are done, we are very proud.”
Although not every job is like a big business, Woodson’s motivation remains the same. He said: “This is really a challenge, it’s a challenge of trying to find how to take care of that customer, learn insects and always try to be different from your products.”
Jake Vollink of Rose Pest Solutions provides high-quality customer support, thus establishing a long-term cooperative relationship.
PCT Business Technician Jake Vollink (Jake Vollink) always seems to know that as early as high school, engaging in pest control was part of his destiny. He grew up in Michigan, spent a lot of time outdoors and is familiar with wildlife and insects. It was this spark that inspired his interest in pest control.
“I think that the passion started with my parents, because they really were outdoors and spent a lot of time outdoors, including bugs and animals. Then, as I got older, I started to do some trapping with my brother and buy Musk and raccoons, and hunting,” Vollink said. “When I was in high school, I became interested in pest control because I saw a Rose technician making a house nearby, and they would serve the high school. At the time, I was doing plumbing with my dad.”
The reason Vollink decided to enter pest control is that compared with many other occupations called “desktop work”, the jobs of technicians seem to be diverse.
“I always thought it would be monotonous even after a few weeks of work, and it seemed interesting to see that the local pest control technicians were always on the move. Therefore, I was in high school with Rose (in my area). Service supervisor) together to establish a work shadow and work with him all day.”
When he applied and was not hired on Rose’s 18th birthday, he was not discouraged. After working for a local pest control company for five years, Vollink was hired by Rose in 2011. Since then, he has always felt the real gain, saying that his experience in the company is “a great blessing” to him and his family.
There is no substitute for experience. Vollink has received rigorous training in Integrated Pest Management (IPM), focusing on providing low-risk methods of control. For example, he recently discovered the need and implemented increased surveillance strategies to reduce the demand for broadcast applications.
Rose’s education and training manager Mark VanderWerp told PCT that Vollink took over his route in Great Falls and achieved outstanding results. “Although I am proud to say this, I am proud that this road has prospered a lot under Jake’s care than under my care,” VanderWerp said in Vollink’s annual As stated in the technician nomination form.
“Technicians are the public faces of the work we do, and managers often don’t stop to truly appreciate the men and women who achieve these goals…Reflecting on the value Jake Vollink brings to Ross, and The pest management industry is worth exercising.” VanderWerp added. “If I didn’t know that he was one of the best people there, I would not promote our nominee! Actually, I couldn’t find anyone in our company who had anything to say about this person.”
According to VanderWerp, Vollink has performed well in all aspects of his work, and he gave examples of why he deserves such prestige, thus highlighting his efforts in customer relations and safety and his leadership skills. Vollink serves many of Rose’s largest customers and is a dedicated family attendant who will “take care” of his customers whenever needed.
“When our customers comment on Jack, they often use descriptive words such as “comprehensive”, “timely”, “quality service” and “intelligible”,” VanderWerp said.
Dave Popp, general manager of Rose Pest Solutions’ Grand Rapids office, said that Vollink has indeed developed business in its territory through excellent communication and better service, sometimes even on issues that are more “confusing” than usual.
“We took over an account with a serious mouse problem in a warehouse,” Popp said. “Jack went to town to solve this problem-not with a magic wand, but diligence, dedication and care. Customers absolutely love everything Jack does. It is commonplace to have such a cautious and proactive technician to succeed. Customers, roses and the pest management industry are very beneficial.”
Daily service. Although Vollink already has a background in pest control, when he was hired by Rose, his focus shifted to major clients in Grand Rapids, Southwest Michigan. In doing so, he became an expert in business services through his high attention to details and good communication with customers.
“I provide services to many companies and hotels. I get up at 4:30 in the morning and start to check into the hotel at 5 in the morning. These are usually the first. I will take care of them, which mainly involves checking the mechanical area and the kitchen, and Deal with any issues that may arise and check for pest activity throughout the hotel.
“Then I will go to many of the large manufacturing, food and meat accounts that I serve throughout the day. Each repair can take up to two hours. This requires a lot of inspections, and most customers are weekly customers, so I want Check and clean the area, replace or repair [mouse and rodent traps/workstations], monitor and inspect the entire warehouse and all areas in the nearby storage products-things like that.”
Truly proficient and becoming a good business partner for customers is achieved by understanding customer needs from pest control technicians. Most of his contacts are quality assurance or factory managers. In a hotel, it can be the general manager or engineering staff.
Regardless of the title of the contact, Vollink listens carefully to their needs and spends a lot of time to ensure that his attention to detail provides a feasible solution. For example, if service technicians don’t take the time to ensure that the facility is completely pest free, many companies’ areas can easily be overlooked. This involves looking at all issues, not only openings and food sources, but also other important aspects of commercial buildings, such as humidity and activity levels.
“I have done a lot of work in the mechanical field. Especially in some larger facilities and hotels, their spacious rooms are equipped with a large number of boilers, water heaters and air handlers, all of which generate a lot of water. The heat is very large and all Conducive to pest activities, such as cockroaches, rodents or many insects attracted by these conditions.
“A lot of inspections are needed to ensure that these areas are free. In addition, several companies have elevator stations that will flow into raw sewage. These sewage stations are conducive to the activities of cockroaches, so they need to be monitored regularly.”
Commercial considerations. Although his residential experience has laid a solid foundation for his commercial pest control business, Vollink stated that there are certain differences between these two types of customers and their needs among business partners.
“There is a big difference. When you are dealing with a large number of commercial, third-party audited accounts, they will directly check your work and make sure you follow their guidelines. The manager will read your log carefully and make sure that everything is received Areas that are properly maintained and set to be maintained weekly or biweekly are actually properly maintained and completed.
Warlink said: “A lot of what I have to do is to make sure that not only the facilities look good, but the reports are the same.” “It needs to look clean because they are used for audits, and the quality inspection manager needs to ensure that The numbers match their reports every week.”
He added: “It is important to have good communication every week (about the work performed), such as replacing equipment, how much equipment must be replaced due to damage or lack of equipment and other areas. All of this must be recorded and communicated with Customer communication. This lays the foundation for everything we do, and then they can track what we are doing and what is happening.”
The goal he pursued. Every business technician has his own skills that can be brought to work. Vollink is no exception. He understands his role is to use these capabilities to the best of his ability to serve customers.
“I think the reason to become an excellent business technician is to pay attention to details, to ensure that you maintain good communication and relationships with your customers. Self-motivation is a big part of this.” He said. “You have to stay motivated from one stop to the next. When you work by yourself, you need to motivate yourself.
“The other thing that really matters is the need to ensure that the customer’s requirements are met, as this is a large part of their job. Also, maintaining a positive attitude will show your customers a lot-they will appreciate it. In most Under circumstances, this helps build good relationships.”
Vollink has a majority of customer base for at least five years, he has a good professional relationship with customers, and he also knows many of them personally.
Jake Vollink has been married to his wife Stacy for eight years. The couple have three children: Sage (5), Jace (4) and Blair (2). Vollinks is instilling a love for children’s outdoor activities. “We like to go to northern Michigan, where there is a hut. In the warmer months, we fish a lot, and I fish a lot in the rivers around the area. My main hobby is hunting, so I often hunt for whitetail deer. This took me a lot of time in the fall. I also try to leave the state at least once a year.”
The Vollinks ate dinner at his parents’ house on Sunday afternoon and evening, because family is his true dedication.
According to VanderWerp, Vollink has a real personal connection with outdoor activities and is reflected in his personal and professional life.
“He is not afraid of being different, and has a strong passion for wildlife in work and personal life. He hunts with his wife, Jack is very involved in hunting and trapping communities.” Van der Weep said. “Many people think that pest management professionals are inhumane killers, but Jack is a self-proclaimed environmentalist who donates to organizations that help manage public land to benefit wildlife.”
Mark VanderWerp of Rose Pest Solutions added that, in the end, being a dedicated individual is an accurate description of Vollink’s personal characteristics.
His generosity is one of his hallmarks. At a meeting of the large emergency office, he volunteered to bring in venison steak for everyone (about 26) to barbecue. We all like the results of his private labor, it is delicious! In all Rose’s years, I think this is the only time I have witnessed someone offer to entertain company meals with their own dime. ”
Alonzo Ferguson’s ability to connect with others made him an excellent residential technician at Massey Services.
Alonzo Ferguson will show the art of listening and caring practice every day. This approach made Ferguson the leader of Massey Services and therefore made him the PCT/BASF Residential Technician of the Year.
Ferguson is originally from Cleveland, Ohio, with a background in the medical, housing, and ministry fields and has been a residential technician for the past six years. In the first three years, Ferguson learned how to provide services to customers correctly and became a certified pest technician. “We must first listen to the customer’s concerns,” Ferguson said, “and then check to determine the status, pathways and sources of the pests, and deal with these issues in an integrated manner, not just using the “use and go” method.”
Ferguson is currently working in Windermere, Florida, where there are many wealthy families. Ferguson readily accepted the challenge of satisfying all clients and his daily frontline contacts (property manager, home assistant and housekeeper). Ferguson said: “My mindset when I go out to work every day is that the work I do is not just for me.” His passion lies in providing overall customer satisfaction and establishing “strong, long-term relationships with customers.” Ferguson hopes to help customers through the “insect-free days” and “eliminate any pests that may be harmful to their houses, food or health.”
Ferguson praised Messi Services as a family-oriented company with a foundation in customer service, relationship building, and community. “We don’t just treat customers as numbers. We treat everyone as a family, and we want to make a difference in the community,” he said.
As Dean Kreh, general manager of the Massey Windermere Service Center pointed out: “[Ferguson] appreciates Massey and the work he does because it gives him the ability to help people and change the lives of others. I think this is driving him to grow. Important factor.”
Personal motto. Ferguson brings a high level of service and motivation to the company and its team members. “No matter what happens, I will come with an attitude every day. We have a good day here. We are engaged in customer service business. Despite what is happening at home or in the world, we still have to come here to serve our customers. .”He said.
Ferguson describes himself as a positive, optimistic, humorous and energetic person who likes to inspire people. He said: “I like to inspire people and make them think about positive aspects.” “My greatest joy is knowing that I make others happy or help others have a good day.”
Moreover, his direct supervisor Kreh agreed, saying that Ferguson’s energy and enthusiasm contributed to his service mentality. “He is the kind of person who wants to serve others. It’s just his genes,” Kreh said. Ferguson sincerely hopes to help his customers. Kreh explained that he helped his service center by motivating technicians to answer more calls when they were busy, and helped his team by acting as an advocate in management.
Ferguson also went beyond the usual scope of duties. He helped retrieve the dogs of scattered customers, a little girl fell off a bicycle, people in the community whose cars broke down, and he saved the customers’ houses from potentially total flood damage. In that particular situation, Ferguson noticed the flooding of kitchens at the door. He called customers from other places. They can get someone to the house and help eventually cause the upper floor to leak.
“It’s hard for Alonzo’s customers not to love him. You will always find him serving the family with a smile on his face. He is always checking with customers, whether for service or just to see their situation. His positive attitude and Outgoing personality is one of the many reasons why he has received praise from many loyal customers,” said Darlene Williams, manager of the Messi Service Center in South Central Florida.
Common thread. Two key life-changing events, as well as multiple roles in various forms of service occupations, enabled Ferguson to enter his pest control business. Ferguson admitted that he wanted to be a lawyer in high school and “liked to watch the old’Perry Mason’ TV show.” During his senior year at the party, the host’s father was unfortunately Suddenly died of a heart attack. After learning that someone knew and was able to perform cardiopulmonary resuscitation for the disease, Ferguson’s life direction changed. He said: “I have always hoped to be able to help others, take care of others, and comfort them.” Then, he joined the US Army as a military doctor for three years. That led to a school of nursing and became an LPN and EMT for 15 years.
In 1997, Ferguson was hit by a drunk driver while crossing the road as a pedestrian. “My leg must be rebuilt because my tibia and fibula have been shattered. My knees are lower, two rods, eight feet,” he said. This is also a life-changing experience, because after a year of physical recovery and recovering from the accident, Ferguson entered the Ministry of Health. “I am a licensed and appointed minister.” By surviving disaster, Ferguson realized that “life is so short, we need to unite, change, do the right thing and live for Christ.”
Although the theme of helping others remains the same, Ferguson decided to change his career when his friend started his own fun hall. He participated in the “Morgue Science” course and obtained a mortuary certificate. He also explained that he also “goed back to school to the seminary and got a bachelor’s degree” to help the ritual hall. There, he worked as an emb house assistant, helping the family to bury and greet, but also served as a ministerial position, presided over the funeral and served as a sad counselor.
To help some pastor friends lead the church, Ferguson and his family moved to Florida in 2013. In the first apartment they rented, Ferguson met a Messi service technician who served the property. He learned about the vacancy, applied for and got a job. Per Ferguson: “I have always been enthusiastic about helping people. From being a nurse, a paramedic to serving in government departments and morgues, I believe I am ready to help people solve pest problems. I just want to help people and give They bring comfort and peace and solve their problems.”
The love of a family. Since getting married in 2003, Ferguson and his wife Cynthia (Cynthia) have had two children, 15-year-old Alonzo and 14-year-old Chelsea. He actively participates in children’s sports activities through his son’s basketball, daughter’s basketball and track and field games. Ferguson and his wife are part of the Christian Marriage Ministry, where they help and counsel couples inside and outside the church. Of course, Ferguson likes to deal with the “candied fruit” list as soon as possible. I’m just a family-oriented person,” he said.
Alonzo Ferguson believes that to become an excellent pest control technician, you must first listen to the opinions of customers, but it also requires education. He said: “Like I said, it’s not enough to spray without leaving.” According to his medical training, “Taking pills is not always the answer.” Ferguson likes to advertise the best solutions to customers. And these solutions are not always product-based. He said that some simpler solutions may be involved, such as pruning trees or applying weather protection.
“Alonzo has always had an award-winning personality. He is eager to treat every customer as a family. When he joined our Messi family, he was a newbie in the industry, but his development is excellent. I I am very proud of Alonzo and make sure that he can continue to be successful in any future efforts.” Ferguson Quality Assurance Manager and mentor Angie Davis (Angie Davis) said.
As a result, Ferguson hopes to be promoted to a management position. He said: “I really hope to teach people and provide quality customer service.”
Dean Kreh, general manager of Massey Services, believes that Ferguson will do well in the position of “service manager” because he can do a good job in teaching, motivating and training others, so he performs well. And this is where I want him to go. ”
Ferguson’s motivation is to help people, find problems, and walk away with satisfaction because he helped people have a good day. He said: “That is my passion. That is my motto: It is better to leave people than I find them, and it is better to leave their houses than to find them. No matter what I do, I want to leave people unforgettable. impression.”
PCT and BASF pay tribute to the technicians of the year: Alonzo Ferguson of Massey Services (residential category); Jake Vollink, Rose Pest Solutions (commercial category); and ABC Home and Business Services (termite category) Robert Woodson.
Proven professionals. This is the best technician of the PCT year: Alonzo Ferguson, Jake Vollink and Robert Woodson.
As the sponsor of this year’s “Technical Person of the Year” program, BASF is pleased to form an alliance with three industry experts who have the highest service standards. They take pride in their work, and their daily commitment to customers and colleagues is unparalleled.
BASF has made the same commitment to excellence. We have been committed to working with you to develop innovative solutions to help ensure your long-term success.
BASF’s PT® brand pressurized insecticide is an example of BASF fulfilling its promise to provide you with innovative solutions. This is a series of high-performance aerosols that use the most advanced pressurization technology in the industry and can be used for precise cracks and gaps. application.
The latest addition to the PT® brand is PT®Fendona® pressurized insecticide, which is the next generation of residual pressurized insecticide. The active ingredient in PT®Fendona® is α-cypermethrin, which is three times more effective than the active ingredient cyfluthrin in CY®Cy-Kick®.
These innovative formulas and high-precision application systems are pre-mixed and ready to use, allowing easy pest control and enabling technicians to target multiple pests.
At BASF, we promise to continue to provide such products and services, and do our best to help you improve the quality of your work and customer satisfaction.
We hope you enjoy reading about this year’s winners on the following pages. We commend them for their efforts to improve the professional level of the industry, just as we do every day at BASF.