PCT and BASF pay tribute to the technicians of the year: Alonzo Ferguson of Massey Services (residential category); Jake Vollink, Rose Pest Solutions (commercial category); and ABC Household and Business Services (termite category) Robert Woodson.
Proven professionals. This is the best technician of the PCT year: Alonzo Ferguson, Jake Vollink and Robert Woodson.
As the sponsor of this year’s “Technical Person of the Year” program, BASF is pleased to form an alliance with three industry experts with the highest service standards. They take pride in their work, and their daily commitment to customers and colleagues is unparalleled.
BASF also upholds its commitment to excellence. We have been committed to working with you to develop innovative solutions to help ensure your long-term success.
BASF’s PT® brand pressurized insecticide is one of BASF’s promise to provide you with innovative solutions. This is a series of high-performance aerosols that combine the most advanced pressurization technology in the industry and can be used for precise cracks and Gap application.
The newest member of the PT® brand is PT®Fendona® pressurized insecticide, which is the next generation of residual pressurized insecticide. The active ingredient in PT®Fendona® is α-cypermethrin, which is three times more effective than the active ingredient cyfluthrin in CY®Cy-Kick®.
These innovative formulas and high-precision application systems have been pre-mixed and can be used immediately, so that pest control becomes easy to achieve, so that technicians can target multiple pests.
At BASF, we promise to continue to provide such products and services, and do our best to help you improve the quality of your work and customer satisfaction.
We hope you enjoy reading about this year’s winners on the following pages. We commend them for their efforts to improve the professional level of the industry, just as we do every day at BASF.
In October, thousands of industry representatives traveled to California to participate in NPMA PestWorld, the association’s annual trade show and conference.
Sunny and spectacular San Diego is the destination of PestWorld 2019 in October, the 87th annual convention and expo of the American Pest Management Association.
NPMA said that more than 3,700 industry experts from 47 countries/regions traveled to San Diego for a four-day educational conference, social events and service opportunities.
NPMA CEO Dominique Stumpf started PestWorld by outlining the industry and NPMA. Stampf said that despite the continued growth of the pest control industry, it is still family-oriented, and member companies are “forced to help others” and “provide advice to peers.”
“Friendly friendship and vested interests in helping others succeed are not common in other industries. We are very lucky to have it. This is something I hope to continue to nurture as we grow and grow.” Stumpf said.
Stapf said that NPMA is still expanding. He pointed out that in the past year, NPMA has added more than 540 new member companies and has had the highest renewal rate since the establishment of the new dues structure in January this year.
Stampf added that 2019 is of great significance to NPMA because the association “realizes the full benefits of operations under the unified vision and mission established in the strategic plan formulated three years ago.”
After Stumpf made the opening speech, the participants listened to a speech by Ildem Bozkurt, the head of professional pest management and vector control of Bayer’s Environmental Science Department in the United States. Bozkurt encouraged PestWorld attendees not to avoid change, but to accept change.
After Bozkurt gave the opening speech, she introduced the performers of the opening ceremony, that is, the greatest performances. These are the performances of singers and dancers recognized by Broadway. These performances are based on original works related to the pest control industry. The singing and dancing routine attracted the attendees. The opening ceremony was sponsored by Bayer.
In addition to speakers and trade fairs, attendees have many opportunities throughout the week to attend educational conferences and build networks. In addition, NPMA has awarded many awards, including:
A successful PCO understands the importance of building a strong culture to enable team members to achieve their full potential. As part of the plenary meeting sponsored by Syngenta, Robert Richman, the co-founder of Zappos Insights, shared with PestWorld attendees some of his “Principles, Techniques and Techniques for Changing Culture”, PestWorld Participants can apply it to their own business.
Zappos Insights is a program co-created by Richman to introduce the company’s culture to Zappos, which is described as “weird and interesting.”
Richman and Zappos founder Tony Hsieh observed how this unique company culture can improve employee engagement, productivity, brand loyalty and financial performance. After that, they founded Zappos Insights, which shares Zappos culture through training, events, etc. .
Richman provided a condensed version (60 minutes) of the Zappos Insights event. For attendees, the important message to take home is “cultural hackers”, which is a small, emotional, and immediate change that may have a major impact.
For example, a common mistake that companies make is to create “want to help” ads with boring standard headlines and descriptions (such as “Accountant Needed”). Instead, they should conduct marketing to find like-minded team members, perhaps using photos or videos. Similarly, in these ads, they should add a box where interested people can leave their email address. Now you can archive them instead of scrambling to fill positions. This is how you develop the bench,” Richman said.
Another technique Richman provides is to allow management to spend a full day or more (instead of an hour) working in various positions in the company. Richman said he encouraged one of his clients-the CEO of the amusement park-to spend a whole day collecting tickets. The CEO observed that after a few hours, the conductor needed a more comfortable chair and changed the looped music.
In addition to speeches, Richman is also the author of the “Cultural Blueprint,” which is a guide to creating an efficient workplace.
In San Diego, NPMA awarded the Pinnacle Award to Bobby Jenkins of ABC Home and Business Services in Austin, Texas. NPMA’s Pinnacle Award is the highest honor of the association and is awarded annually to recognize individuals who have made outstanding contributions to NPMA and the industry.
Jenkins received the award from NPMA Chairman Chris Gorecki, who noted that Jenkins “is a leader in the industry, owner of the second generation of pest control, and a respected family member in the community.”
The participation of the Jenkins Association includes serving as the former chairman of NPMA and the Texas Pest Management Association; former chairman of QualityPro; and chairman of the Pest Professional Management Alliance. Jenkins is a graduate of Texas A&M University and a board member of the former Texas A&M Student Association. In addition, Jenkins also actively gives back to the Austin community and was named Austiner of the Year by the Austin Chamber of Commerce in 2017.
Jenkins was surprised that at the awards ceremony was his mother Sandy Jenkins (Jandkins family) mother and daughter Sandy Jenkins (Sandy Jenkins), which also included Bobby’s brother (and former NPMA chairman) Raleigh and Dennis Jenkins. In accepting the award, Bobby Jenkins said: “I can’t tell you the honor I’m proud of. I really like the whole industry, I think it’s a family. I have a difficult Believed family, this is incredible.”
Leaders from all walks of life in the pest management industry gathered to celebrate the retirement of Deni Naumann, the former president of Copesan Services. Served as interim president of Terminix Commercial; and strategic consultant/executive consultant ServiceMaster.
During the NPMA PestWorld conference, at the USS Midway in San Diego, the industry celebrated Naumann’s 13 years of work in the industry and thanked Naumann for his commitment to excellent service and contribution to pest management.
At the beginning of the evening, ServiceMaster CEO Nik Varty announced the partnership between ServiceMaster and the Professional Women in Pest Management (PWIPM) of the National Pest Management Association to fund the annual Deni Naumann Pest Management Authorized Women’s Foundation.
This grant, which will begin in 2020, will provide opportunities for women working in any industry to participate in full-cost travel for education, training, and training to achieve educational goals and reward them with a career goal of $1,000. This also enables PWIPM to continue its annual empowerment subsidy program with guaranteed funds of at least one woman per year. For more information, please visit http://npmapestworld.org/pwipm-grant.
The Retirement Party provides suppliers, PMPs, educators and customers with opportunities to reconnect, recall and extend retirement aspirations to Nauman.
During NPMA PestWorld 2019, RISE (the industry responsible for the sound environment) held an annual industry issue breakfast meeting.
Gil Galliu, Chairman of the Board of Directors of the Americas of Bayer Environmental Sciences, said: “Access to chemical technologies is essential to protect public health, and we have a responsibility to keep these tools available.” “All of us must work with our communities Make contact and personally share how pesticides keep public places safe and free of pests and diseases. Through this promotion, as well as strategic partnerships with pest control and other departments, we can more effectively convey the benefits of our industry’s products.”
Stephanie Jensen, member of the BASF Professional and Professional Solutions Board of Directors, introduced the importance of participation to the participants. “Each of us can become a grassroots connector in our town. I encourage everyone in our industry to use the resources of RISE, NPMA and other partners to share information about the urgency of consumers and professionals to obtain pesticide products. ”
RISE is a national trade association that represents manufacturers, formulators, distributors and other industry leaders related to specialty pesticides. Keep up with industry issues by following @PestFacts on Twitter.
Suzanne Graham, head of government affairs at Messi Services, won the 2019 Outstanding Women Award from the National Pest Management Association.
In its 11th year, the NPMA Outstanding Women Award aims to recognize women who promote the development of the pest management industry every day. The association said that the women who received this honor demonstrated outstanding leadership skills and made outstanding contributions to the development of their careers, business and other industries.
Tony Massey, President of Massey Services, said: “This award fully illustrates Suzanne and her contribution to our industry.” “She is passionate about making a difference in our community, driving positive changes in our industry, and providing guidance to others. . We are very proud of Susanna’s well-deserved recognition.”
Graham is a licensed pest control operator and certified construction contractor in Florida. She currently serves on the Public Policy Committee of the American Pest Management Association, the National Association of Home Builders, the Florida Home Builders Association (FHBA) political action committee, and is a member of the Government Affairs Committee of the Florida Irrigation Association. She was also appointed to the Southwest Regional Planning Committee by Governor Rick Scott. In 2013, Graham served as the chairman of the FHBA, and in 2006 he served as the chairman of the Charlotte-DeSoto Building Industry Association (Charlotte-DeSoto Building Industry Association).
Chase Hazelwood was named “Young Entrepreneur of the Year” by the American Pest Management Association.
Hazelwood is the owner and CEO of Go-Forth Pest Control. Go-Forth Pest Control is headquartered in High Point, North Carolina. NPMA presented Hazelwood’s award on October 17.
The Young Entrepreneur Award, sponsored by Rentokil Steritech, aims to recognize pest control professionals under the age of 40 who have helped develop industry businesses and/or put meaningful industry ideas into practice practice. Since Hazelwood took over control of business operations, his nomination has focused on the company’s growth in revenue, field, and team size. It also cited some of the novel ideas he implemented in the company and his local philanthropy in North Carolina that merged football organizations and the Cystic Fibrosis Foundation.
“Our team has many celebrations this year! We have grown in many ways and recognized our success locally and nationally. Recently, we also celebrated our 60th anniversary on the beach with the entire team and our family! I I am honored to receive this award. Many past winners have been people I respect highly.”
The inspiring speech by the creator of Flamin’s Hot Cheetos, Richard Montañez, was the highlight of the second day of PestWorld 2019. He gave a speech at the opening conference sponsored by Corteva Agriscience.
Montañez, the child of a migrant worker in California, dropped out of high school and was the gatekeeper of Frito-Lay. One of his observations is that the tried-and-tested Qiduo people are somewhat plain. Therefore, he took a few bags home and, with the help of his wife (a talented chef), began to try various spices and powders. After finding the right combination of ingredients, Montanes and his wife both took the sample bags to their workplaces. Both sides received a enthusiastic response. “People say,’[Freto Lay needs to sell these things’-that’s when I got the inspiration to start the revolution.”
Through some persistent efforts and getting to know the right people, Montanes was able to recommend his ideas to the CEO of Frito-Lay. The CEO agrees to attend a meeting (in front of executives and other management) the next time he is in California.
This is an important leadership lesson that Montanes learned. The CEO of Frito-Lay leads as a “deliverer” – someone who thinks that your job as a leader is to enable people to reach their full potential – as opposed to the “Pharaoh”, who leads by shaping employees in their own image.
Before the meeting, Montanes went to the library to study how to develop a marketing plan. He put a speech on an overheard transparent paper, and he and his wife packed and sealed 100 bags.
Flamin’Hot Cheetos was so impressed with the product and display that he received the green light. The rest, as they say, is history. Flamin’Hot Cheetos quickly became one of Frito-Lay’s most successful products and had a significant cultural impact. Montañez now leads the multicultural sales and marketing of PepsiCo North America. He has won the PepsiCo Chairman’s Award four times and is the founder of the non-profit organization Onelite, which provides food and school supplies to American families in need.
PCT and Syngenta recognized five professionals in the pest management industry as the 2019 Crown Leadership Award winners.
At the NPMA PestWorld conference in October, PCT and Syngenta recognized five professionals in the pest management industry as the winners of the 2019 Crown Leadership Award. Since the award was established, this year’s class is the 31st class (over 260 students).
“This year and nearly 25 years of history, we have been honored to share your story with the pest management industry (over 200 in total) through the pest management industry at this annual reception and through the special “Crown Leadership Award” page. PCT Magazine,” said Dan Moreland, PCT publisher. “This is a responsibility we take very seriously, because this is your life; this is your reputation; this is the legacy of the pest management industry.”
Since 1988, every year the “Crown Leadership Award” has been awarded to pest management professionals, university educators, industry distributors and association officials who adhere to the highest industry ethical standards, while contributing their time and talent to a wide range of professional and civil organizations .
Also at the award ceremony, PCT and Syngenta present the former Crown Leadership Award winners with the “Lifetime Achievement Award” every year, which is determined by the voting of previous winners. This year’s winners are Vic Hammel, the long-term leader of JC Ehrlich Co., and later Rentokil North America.
Arrow Exterminate of Lynbrook, New York, was declared the winner of the first PCT car wrapping paper for its “Pest Bus” car wrapping paper. PCT is sponsored by Oldham Chemicals Company and has more than 60 entries.
The package is the brainchild of Jackie Grabin, co-owner of “Arrow Destroyed.” She said: “This is something we have wanted to do for years.” “For the longest time, this is unacceptable. People used to want to put unmarked vehicles on the lanes, but this has changed. ”
About a year ago, Grabin worked with her sister and co-owner Debby Tappan and operations manager Tom Jordan on the concept and design of the Pest Bus. Jordan contacted a local artist, who accepted their idea and collaborated with them, and brought back several renderings. Grabin said that Airo tried the placement of the logo, website, and phone number, and the office staff helped determine the most effective method.
Jordan then signed a contract with G Dezine Wraps on Long Island to pack four vehicles, including the company’s two Dodge Ram ProMaster vans and two Dodge vans. As Grabin hoped, this kind of packaging definitely attracted people’s attention. “We let Tom Jordan drive an unmarked car alongside a packaged van. The child will see it, point to it, and poke the parents, and they will see it.”
Grabin said that besides being used as Arrow’s mobile billboard, wrapping paper is also a good promotional tool. For example, Arrow Exterminate conducts a broadcast advertisement, and the company will prominently park the packed truck during the broadcast event.
Arrow Exterminate was founded by Bernard Stegman in 1947, and the company is now led by his daughters Grabin and Tappan. Arrow Exterminate won $500 from the PCT. The photo comment below shows the winners and finalists of this year’s competition.
Car packaging company Skinzwraps.com, as part of its “6 main considerations for vinyl car packaging”, recommends not to overcrowd the ad copy. The company said: “It’s important to convey information, but you should avoid putting too much advertising copy on the exterior packaging design of your vehicle.” Instead, consider focusing on highlighting a copy in the email. You can choose: a strong brand Image; URL; social media information; phone number; or short brand message.
And the 10 finalists of this year’s PCT vehicle packaging competition at https://buff.ly/2o5RXIg. To participate in next year’s competition, please visit https://buff.ly/2Xuur4X.
Rentokil Steritech announced the acquisition of a pest control company in Florida. The company is located in Gainesville, Florida, and ranks 16th in the latest PCT rankings with annual revenues of US$67 million. The acquisition was completed on November 1.
The acquisition greatly expands Rentokil Steritech’s service scope in Florida. The company already operates 13 service centers.
The Florida Pest Control Company was founded by Dempsey Sapp Sr. in 1949 and has grown steadily under the leadership of his son DR Sapp. The company has 600 employees and provides services to central and northern Florida (including Orlando, Tampa and Jacksonville).
The company is the embodiment of leadership. Since our first meeting with him, it is clear that DR and his family have built an impressive company that truly cares about its customers and employees,” said John Myers, President and CEO of Rentokil North America, Rentokil Steritech. “This true care is reflected in the entire organization. Through his relationship with our honorary chairman Vic Hammel, we are very proud that DR considered and chose Rentokil Steritech to sell his company. ”
Sapp added: “I know that I have to find a company that can be sold to the company to best take care of our 600 colleagues because it provides good benefits and promotion opportunities. Rentokil is an ideal choice and it will become The ideal partner for our customers and colleagues.”
Rentokil continues to establish a foothold in the Southeast. Other Rentokil acquisitions in the region include Oliver Exterminate, Allgood Pest Solutions, Active Pest Control, Heron Home & Outdoor, Johnson Pest Solutions and Russell Pest Control.
“This acquisition is very much in line with our strategy of acquiring a pest control business, which can build customer density and expand our scale in key local markets, and will make a significant contribution to our revenue and profit margin goals in North America,” Chief Executive Officer Officer Andy Ransom, a spokesperson for Rentokil Initial, said in the press release.
During the transaction, LR Tullius represented and acted as the financial advisor to Florida Pest Control Corporation. —Brad Harbison
In the entire process of leading the pyrethrum manufacturer Prentiss, Eichler was regarded as an “old school” businessman. He grew up in an era where a simple handshake could make a deal, and in the hotel restaurant and after-get off work conversations, interpersonal relationships were nurtured. . lounge.
Eichler sold Prentiss to Santo Lubes in St. Charles, Missouri in 2008, but he is still involved in the pest control industry and serves as an honorary member of the Association of Co-producers, Formulators and Distributors (he was the company’s former president and Board member) UPFDA).
Valera Jessee, the executive director of UPFDA, who recently retired, remembers Eichler as a problem-solver who “helped the organization develop policies, positions and actions to keep the organization moving forward.”
Steve Levy, former president of UPFDA and CEO of Bell Laboratories, said that even after retirement, the succession to UPCH is important to Eichler. “He believes in the power of the industry to row in the same direction, and everyone’s success is important to him. Even though he retires, he remains vigilant about the vitality of UPFDA.”
Lon Records, another long-time board member of UPFDA, said Eichler is a pragmatist and he knows how to do this. “He has a great sense of humor and always makes funny jokes or shares stories. Larry is a great leader,” the record said.
Eichler died of his wife Ginger Walker Eichler, who died in December 2017. —Brad Harbison
Kansas, Kansas — Ole Dosland, who worked as a food safety and quality assurance professional for more than 48 years, died on November 7 at the age of 70. Friend and business partner, Stave Wawrzyniak.
Wawrzyniak, executive director of the Strategic Alliance of Food Experts, said: “Ole has left behind a wonderful legacy as a family member, an internationally recognized food safety and quality expert, and an incredibly talented golfer.”
Dosland graduated from Upper Iowa University (1971) and began his career, holding various quality assurance positions at Ralston Purina. After holding quality assurance positions at IAMS Pet Foods and ConAgra Foods, he moved to Copesan Services (1997), where he served as Director of Education and Training. In this position, he directed the company’s pest management technology and training programs, with a focus on IPM. Dosland is also one of the founders and lead developers of Copesan University, the latest online training center. Dosland strongly supports the use of practical problem-solving skills to help others improve themselves and operations. This is a philosophy he shared with readers of PCT and QA magazines. —Brad Harbison
Fairfax, Va. — In October, the National Pest Management Association announced that its board of directors unanimously approved a comprehensive workforce development plan to help ensure the future development of the pest control industry. The NPMA board of directors stated that through the program, it is working hard to meet the growing challenge of attracting and retaining qualified talent in the industry.
NPMA CEO Dominique Stumpf said: “Now is the right time for our organization to address the long-term needs of professional pest control technicians.” “Our members shared that the top priority between business and continued growth is the lack of workers – when individual companies cannot When it grows, the industry cannot grow. The National Pest Management Association of the United States is taking action to stimulate and raise awareness of the many job opportunities, career development potential and earning potential that exist in the industry today.”
According to data from the Bureau of Labor Statistics of the US Department of Labor, from 2018 to 2028, the employment of pest control workers is expected to increase by 7%, which is higher than the 5% average of all occupations.
Chris Gorecki, President of NPMA and Vice President of Business Support at Rollins, said: “We have been listening carefully to the needs of our members and are pleased to bring this comprehensive initiative to the industry.” “We position NPMA as potential and current employees. The advocates of NPMA regard it as the top priority for attracting field technicians and other positions in our great industry, effectively establishing a channel of qualified candidates to help all members of the NPMA meet business needs.”
The team will establish a new external website dedicated to promoting the development of occupational pest control and provide corresponding social media resources for Facebook and LinkedIn to help raise people’s awareness of occupational pest control. This is an ideal career path. NPMA stated that it will work closely with members and committees to increase the pride and professionalism of the entire industry and demonstrate the value of actions taken by pest management professionals to protect people, food and property from pest threats, thereby Improve their overall quality of life. all.
Victoria Falls, Zimbabwe-Insect Co., Ltd. and Fumigation Service and Supply Company will hold the 14th Fumigation and Pheromones Conference at Elephant Mountain Resort in Victoria Falls, Zimbabwe from May 12 to 14, 2020.
The Fumigant and Pheromone Conference was held in Lubeck, Germany in 1993. The purpose is to bring together like-minded companies under a common cause: sharing through education.
The conference will provide new information and new technologies on methods of protecting storage products. Conference officials said that the speakers at the event will provide information about their experience to help those involved with stored product pests do their work better and more efficiently. The three-day conference in Victoria Falls provided the background for one of the “Seven Natural Wonders of the World”.
Conference organizer Dave Mueller said: “Just like our 12th Fumigants and Pheromone Conference in Adelaide, Australia, this storage product protection conference in Victoria Falls will also attract all new representatives. In In Adelaide, more than 60% of the attendees are from Australia, and most of them have never attended a fumigant and pheromone conference before. Therefore, we decided to hold this conference in Victoria Falls, Zimbabwe to attract a new group of people . 27 years later, this is the first time we offer this education program on the African continent.”
Memphis, Tennessee — ServiceMaster has acquired Pest Pulse, a developer of IoT solutions based in Dublin, Ireland that uses smart pest traps and software connected to the Internet. Brian Monaghan, CEO of Pest Pulse, said that Pest Pulse was acquired by ServiceMaster in May.
Pest Pulse smart devices monitor customer sites around the clock. Once the trap is activated, an alarm will be issued and a technician will be dispatched to check and take necessary corrective actions. “We don’t have to go to the scene because the equipment can permanently monitor the activity. When we go to the scene, the treatment will be faster and more targeted.” Monaghan said.
In the Pest Pulse blog, Monaghan pointed out that the ServiceMaster Innovation Center contacted Pest Pulse in April 2018 as part of Start Co’s launch of the Launch Delta accelerator in Memphis. Soon after, ServiceMaster made an offer to Pest Pulse.
Monaghan said that this transaction allows Pest Pulse to provide customers with more attractive products faster. “We can combine Pest Pulse’s technology and propositions with ServiceMaster’s infrastructure and deep pest expertise. As part of a company, this scale allows us to access resources that were otherwise unavailable,” he said.
Santa Clara, California-Pest Posse Academy is a provider of training for small and medium pest control companies and individual PMPs. It has now become an approved continuing education provider in California, Florida, Pennsylvania and Texas . Several courses for continuing education credits have been approved, and more courses are being added every day.
Pest Posse Academy provides online video-based training. The training is based on a monthly subscription solution, and provides weekly training on topics such as safety, pest identification, reading pesticide labels and specific application technologies.
American Pest, a pest management company in Washington, DC, acquired PestMasters in October, a family-owned pest control company based in Richmond, Virginia.
PestMasters has been serving Central Virginia since 1953. Dave Boose, CEO and owner, is the former chairman of the Virginia Pest Management Association and has served as the chairman of the legislative committee for more than 20 years.
“We look forward to building relationships based on PestMasters’ respect and trust to customers,” said David Billingsly, President of American Pest. “Their skilled pest control experts will be important members of our team.”
This acquisition is American Pest’s 11th acquisition in 36 months. A division of PCO bookkeepers, PCO M&A specialists are PestMasters’ exclusive financial advisors.
Santa Fe Springs, California – Target Specialty Products opened a branch in Orlando in November (ranked 44th overall). The company said that the new location will meet the high demand in the Orlando market and will further enhance the targeted specialty products by supporting delivered customers and step-in customers in the Orlando area.
David Helt, President of Target’s Specialty Products Division, said: “We continue to see the growth of the Orlando market, providing us with opportunities to provide new products and services to customers in the region. “As we continue to provide unparalleled customer service and a series of leading And innovative products, we look forward to expanding our customer base in the Orlando area. ”
Target Specialty Products, headquartered in Santa Fe Springs, California, continues to develop throughout North America, expanding its business scope and expanding customer service in the West, Midwest, and East Coast regions.
The new location of Target Specialty Products in Orlando is located at 1468 N. Goldenrod Road, Suite 255, Azalea Park, 32807, Florida. Tel: 888/285-6219.